Less is more: the pitfalls of overcalling
Sri Priya Suresh, Plymouth / United Kingdom
- To explore the various types of overcalls in radiology, such as over-interpretation of scans, false positives, and misdiagnoses, and understand how they impact clinical decisions.
- To examine the impact of overcalls on the patient journey, including delayed treatment, unnecessary procedures, and mismanagement.
- To understand the economic consequences, such as increased healthcare costs, wasted resources, and potential malpractice claims.
- To analyse the underlying factors leading to overcalling in radiology, including fatigue, lack of standardisation, rushed work environments, cognitive biases, and pressures from external stakeholders.
- To learn best practices and techniques for minimising overcalls, such as improving awareness, standardising reporting practices and fostering a collaborative team approach to reduce errors.