Professional Challenges: Shaping our Professional Future Session

PC 20 - Enhancing patient care through the cultivation of personal soft skills

Lectures

1
Chairperson's introduction

Chairperson's introduction

05:00Annemiek Snoeckx, Zandhoven / BE

2
How to build strong communication abilities?

How to build strong communication abilities?

15:00Adrian Brady, Cork / IE

3
Seeing me, not just the image: the importance of empathy and self-awareness

Seeing me, not just the image: the importance of empathy and self-awareness

15:00Steve Ebdon-Jackson, Reading / UK

4
Interpersonal skills: teamplay in radiology

Interpersonal skills: teamplay in radiology

15:00Regina G.H. Beets-Tan, Amsterdam / NL

5
Panel discussion: How can soft skills be made part of our daily practice?

Panel discussion: How can soft skills be made part of our daily practice?

40:00Panel discussion: How can soft skills be made part of our daily practice?

5 min
Chairperson's introduction
Annemiek Snoeckx, Zandhoven / Belgium
15 min
How to build strong communication abilities?
Adrian Brady, Cork / Ireland
  1. To understand the importance of communication in our work.
  2. To learn ways of increasing direct radiologist-patient interaction.
  3. To consider the need for clear communication with referrers in our reports.
15 min
Seeing me, not just the image: the importance of empathy and self-awareness
Steve Ebdon-Jackson, Reading / United Kingdom
  1. To understand the patient's experience beyond the clinical encounter.
  2. To recognise the impact of empathy and emotional intelligence on building trust and improving patient outcomes.
  3. To suggest small yet meaningful practices into daily radiology workflows that promote a more compassionate approach to care.
15 min
Interpersonal skills: teamplay in radiology
Regina G.H. Beets-Tan, Amsterdam / Netherlands
  1. To understand the value of collaboration and mutual respect within multidisciplinary teams.
  2. To identify common challenges in team dynamics and strategies to manage conflict constructively.
  3. To learn techniques to build psychological safety and a culture of support within radiology departments.
40 min
Panel discussion: How can soft skills be made part of our daily practice?

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