ESR Patient Advisory Group (ESR-PAG) Session

PA 21 - Emotional intelligence and empathy (part 2): practice

March 7, 16:00 - 17:30 CET

Imaging is a feature of the care pathway of most patients. These patients are diverse - in their diseases and conditions, their understanding of their situations and their abilities to understand information provided to them. This session aims to highlight key elements of emotional intelligence and empathy that are required when communicating with a diverse range of patients.
5 min
Chairperson's introduction
20 min
Paediatric patients
10 min
Dementia patients
10 min
Non-hearing community
15 min
Patient procedures that require their cooperation
15 min
Transgender patients
15 min
Panel discussion: What approaches and tools are needed to ensure inclusivity and dignity for all patient groups?