ESR Patient Advisory Group (ESR-PAG) Session

PA 21 - Emotional intelligence and empathy (part 2): practice

Lectures

1
Chairperson's introduction

Chairperson's introduction

05:00Steve Ebdon-Jackson, Reading / UK

2
Paediatric patients

Paediatric patients

20:00Francesca Maccioni, Rome / IT, Alicia Louise England, Warrington / UK

3
Dementia patients

Dementia patients

10:00Judy Birch, Poole / UK

4
Non-hearing community

Non-hearing community

10:00Evelyn Steinthaler, Vienna / AT

5
Patient procedures that require their cooperation

Patient procedures that require their cooperation

15:00Marie-Pierre Revel, Paris / FR

6
Transgender patients

Transgender patients

15:00Francesca Ferrara, Rome / IT

7
Panel discussion: What approaches and tools are needed to ensure inclusivity and dignity for all patient groups?

Panel discussion: What approaches and tools are needed to ensure inclusivity and dignity for all patient groups?

15:00Panel discussion: What approaches and tools are needed to ensure inclusivity and dignity for all patient groups?

Imaging is a feature of the care pathway of most patients. These patients are diverse - in their diseases and conditions, their understanding of their situations and their abilities to understand information provided to them. This session aims to highlight key elements of emotional intelligence and empathy that are required when communicating with a diverse range of patients.
5 min
Chairperson's introduction
Steve Ebdon-Jackson, Reading / United Kingdom
20 min
Paediatric patients
Francesca Maccioni, Rome / Italy
Alicia Louise England, Warrington / United Kingdom
10 min
Dementia patients
Judy Birch, Poole / United Kingdom
10 min
Non-hearing community
Evelyn Steinthaler, Vienna / Austria
15 min
Patient procedures that require their cooperation
Marie-Pierre Revel, Paris / France
15 min
Transgender patients
Francesca Ferrara, Rome / Italy
15 min
Panel discussion: What approaches and tools are needed to ensure inclusivity and dignity for all patient groups?