Coffee & Talk (open forum) Session - Organised by the ESR Value-Based Radiology Subcommittee
C 5 - Communicating with patients: adding value to the patient’s first encounter with radiology
Lectures
C 5 - I'm the patient, not an inanimate object: talk to me!
04:37J. Birch, Poole, Dorset / UK
Learning Objectives
1. To learn about the importance of radiologists listening to their patients.
2. To appreciate the need to inform patients about their care at the appropriate level, taking into account their history and what they say.
3. To understand the need for radiologists to prepare background information for patients.
C 5 - Ultrasound: we're touching the patients, why not talk to them too?
11:00E. Drakonaki, Iraklion / GR
Learning Objectives
1. To appreciate the importance of a good level of communication between the radiologist and the patient during US examinations.
2. To discuss the pros and cons of communicating the results of the US scan to the patient.
3. To understand the challenges associated with verbal and non-verbal communication during US scanning.
C 5 - Interventional radiology: if we don't explain what we're doing, who else should?
11:38A. Brady, Cork / IE
Learning Objectives
1. To learn the responsibility of the interventional radiologist to explain procedures to patients.
2. To appreciate how direct explanations can alleviate patient anxiety.
3. To understand that interventional radiology represents a valuable opportunity to engage directly with patients.
2. To appreciate the need to inform patients about their care at the appropriate level, taking into account their history and what they say.
3. To understand the need for radiologists to prepare background information for patients.
2. To discuss the pros and cons of communicating the results of the US scan to the patient.
3. To understand the challenges associated with verbal and non-verbal communication during US scanning.
2. To appreciate how direct explanations can alleviate patient anxiety.
3. To understand that interventional radiology represents a valuable opportunity to engage directly with patients.