ESOR PATIENT COMMUNICATION COURSES 2024

PATIENT COMMUNICATION COURSE - PART 2

Lectures

1

Radiology reports: the essence of the radiologist’s role as communicator

40:00Adrian Brady, Cork / IE

2

Electronic Portals

40:00Tessa Cook, Philadelphia / US

3

Patient’s perspective

40:00Erik Briers, Brussels / BE

4

Dialogues with Referrer: efficiency and collaboration in emergency and MDT

40:00Emanuele Neri, Pisa / IT

5

Facing challenges: do’s and don’ts

40:00Andrew England, Cork / UK

6

Patient communication when things go wrong

40:00Mathias Prokop, Groeningen / NL

COURSE INFORMATION

This course focuses on improving communication skills for radiologists. It explores the radiologist’s role in conveying information through reports, emphasizing clear and expressive communication. Participants learn to use electronic portals for efficient communication. The course also highlights understanding the patient’s perspective and encourages effective dialogues with referrers in various settings. It addresses challenges, emphasizing best practices and ways to avoid pitfalls. Additionally, it equips radiologists with essential communication skills for handling situations where issues may arise, with a focus on transparency and maintaining patient trust.

LEARNING OBJECTIVES

To develop skills in effectively conveying the radiologist’s role through reports, ensuring clear and impactful communication.
to learn to navigate and leverage electronic portals for streamlined communication in radiology workflows.
to cultivate effective communication in emergencies and multidisciplinary settings, emphasizing patient perspective and collaboration.
to develop strategies for transparent and trustworthy communication during challenging moments in patient interactions.

PROGRAMME ONLINE

Thursday, March 21, 2024

12:30 – 13:10	Radiology reports: the essence of the radiologist’s role as communicator A. Brady, Cork/IE
13:10 – 13:50	Dialogues with Referrer: efficiency and collaboration in emergency and MDT E. Neri, Pisa/IT
13:50 – 14:30	Electronic Portals T. Cook, Philadelphia/USA
14:30 – 15:00	Q&A Session
15:00 – 15:30	Break
15:30 – 16:10	Patient’s perspective E. Briers, Brussels/BE
16:10 – 16:50	Facing challenges: do’s and don’ts A. England, Cork/UK
16:50 – 17:30	Patient communication when things go wrong: managing errors and complaints Mathias Prokop, Groeningen/NL
17:30 – 18:00	Q&A Session

How to collect CME credits

A CME certificate will be issued automatically if the following criteria are met:

- You need to attend the course online via live stream in full length.

- You have to complete the electronic evaluation questionnaire. To do so, please click the “Course Evaluation” button displayed on the right column of the course page or go to the section “My Evaluation” of your ESR Connect account.

Evaluation is open from March 21, 18:00 CET until March 28, 23:59 CET and CME certificates can be downloaded in your ESR Connect user area under 'My Certificates'.